Why Do Creators Hate Adobe So Much?
Logically Answered・10 minutes read
Adobe, despite being popular, faces strong backlash due to issues like pricing and market dominance, leading to widespread customer dissatisfaction and low TrustPilot ratings. The shift to a subscription model with Creative Cloud in 2012 has fueled financial success but also alienated many users, highlighting a conflict between profit maximization and customer satisfaction.
Insights
- Adobe's shift to a subscription-based revenue model with the introduction of Creative Cloud in 2012 has been financially successful but has caused discontent among average users due to increased costs, leading to widespread dissatisfaction and negative reviews.
- While many customers express dissatisfaction with Adobe's product quality, pricing, and customer service, the company maintains its market dominance in creative software, partly due to a lack of viable alternatives, despite reports of unethical practices.
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Recent questions
Why do some people dislike Adobe?
Pricing, quality, customer service, and market position.
What revenue model did Adobe shift to in 2012?
Subscription plans.
How has Adobe's focus on profits affected its practices?
Decline in software quality, customer support, and ethical practices.
What is Adobe's TrustPilot rating?
Low at 1.2 stars with 89% 1-star reviews.
How does Adobe maintain its market position?
Monopoly in creative software.
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