Trapped in the volcano: How the cruise of a lifetime turned into a deadly nightmare | Four Corners

ABC News In-depth・2 minutes read

The White Island volcano eruption on December 9, 2019, led to 21 deaths and numerous traumatic injuries, despite ongoing tourist activities despite previous warnings. Investigations continue regarding the tragedy, with blame not placed on the tour company as passengers and families claim the cruise operator failed to warn adequately about the risks involved in the tour.

Insights

  • Despite warnings from a previous eruption in 2016, tourist activities on White Island continued, ultimately leading to a tragic event that resulted in 21 deaths and numerous lifelong traumatic injuries.
  • Rita Youssef, a Sydney lawyer, is advocating for passengers and families affected by the White Island eruption, highlighting the importance of companies like Royal Caribbean taking responsibility for adequately warning participants of risks and ensuring their safety, shifting the burden away from tourists.

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Recent questions

  • What tragic event occurred on White Island?

    Eruption trapped tourists, resulting in casualties.

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Summary

00:00

Tragic White Island Eruption: December 9

  • White Island volcano erupted on December 9 last year, trapping 47 people in the crater.
  • Horrified sightseers were the first on the scene, assisting victims with gas masks and comfort.
  • The disaster left 21 people dead and many others with lifelong traumatic injuries.
  • The Royal Caribbean cruise ship, Ovation of the Seas, set sail from Sydney to New Zealand on December 4.
  • Families and tourists were excited for the trip, with a day trip to White Island being a highlight.
  • Tourists were provided with brochures and tickets branded with Royal Caribbean, emphasizing adventure and fun.
  • White Island is an active volcano, with unique landscapes and regular eruptions.
  • Visitors were ferried to the island in zodiac rubber boats and walked into the crater of the volcano.
  • Despite warnings from a 2016 eruption, tourist activities continued, leading to the tragic event.
  • On the morning of December 9, several tour groups, including White Island Tours, were heading to White Island.

20:42

Rescue mission saves volcano eruption victims.

  • The captain of the Phoenix turned back to the jetty to assist the island, now covered in gray ash.
  • Multiple tour groups' boats were ash-covered, with people swimming towards them for rescue.
  • A mangled volcanic air helicopter was seen, prompting a rescue mission by the crew.
  • Burn victims were brought on board, with passengers aiding in cleaning ash and treating burns.
  • Severe burns were observed, with some victims having lost skin, requiring immediate care.
  • Over 20 victims were loaded onto the Phoenix, with some critically injured and in and out of consciousness.
  • Hugs and clothing were used to warm and comfort victims suffering from severe burns.
  • An Australian man, John Kaasead, was among the victims, with his son tragically passing away later.
  • Helicopter pilots initiated a rescue operation, carrying injured individuals to safety.
  • Despite risks, rescuers continued searching for survivors, finding bodies of guides and victims.

40:11

Legal battles over White Island tragedy accountability.

  • Investigations by New Zealand WorkSafe and the coroner regarding the White Island tragedy may extend over a year, with no blame placed on White Island Tours, as they provided opportunities for visitors without incident, and no one would have allowed tours if they anticipated such a tragic outcome.
  • Sydney lawyer Rita Youssef is representing passengers and families who feel Royal Caribbean, the cruise operator, failed to adequately warn about the volcano's risk level, emphasizing the company's responsibility to monitor and inform participants, shifting the burden away from tourists to ensure their safety.
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