17 ‘GREAT ANSWERS’ to the TOUGHEST INTERVIEW QUESTIONS!

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Richard McMun provides guidance on answering 17 tough interview questions, including tips and unique answers for each one, along with downloadable slides. Tips are given for handling challenging situations, such as building relationships with coworkers, managing setbacks, and calming angry customers.

Insights

  • Tips for answering interview questions include showcasing positivity, resilience, and problem-solving skills, along with demonstrating a willingness to learn and improve.
  • Examples provided focus on handling challenging situations at work with professionalism, such as addressing coworker misconduct, rectifying mistakes promptly, and simplifying complex concepts for others through tailored explanations and visuals.

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Recent questions

  • How can I handle setbacks at work effectively?

    Handling setbacks at work involves maintaining a positive attitude, being resilient in the face of challenges, and quickly problem-solving to find solutions. By staying optimistic, bouncing back from failures, and actively seeking resolutions, you can demonstrate your ability to overcome obstacles and contribute positively to the workplace environment.

  • What are some tips for calming down an angry customer?

    Calming down an angry customer requires active listening to understand their concerns, offering a sincere apology for any inconvenience caused, and working towards creating a solution that addresses their issue. By showing empathy, taking responsibility, and resolving the problem efficiently, you can turn a negative situation into a positive customer experience.

  • How can I demonstrate care for my employer's success during an interview?

    To demonstrate care for your employer's success during an interview, you can discuss any regrets about a previous job as opportunities for growth and improvement. By showcasing your willingness to speak up for positive change, take responsibility for mistakes, and show a commitment to continuous improvement, you can convey your dedication to contributing to the success of the organization.

  • What should I do when working with a difficult coworker?

    When working with a difficult coworker, it is essential to make efforts to build a good relationship by finding common ground and fostering mutual respect. Instead of involving the manager immediately, try to address the situation directly with the coworker, showing patience, understanding, and a willingness to collaborate effectively despite any challenges that may arise.

  • How can I handle a challenging problem in the absence of a manager?

    When faced with a challenging problem in the absence of a manager, it is important to make decisions independently that benefit the company's interests. By taking initiative, demonstrating problem-solving skills, and ensuring that the issue is resolved promptly and effectively, you can showcase your ability to handle responsibilities autonomously and contribute to the organization's success.

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Summary

00:00

Mastering 17 Tough Interview Questions with Richard McMun

  • Richard McMun from passyinterview.com will teach how to answer 17 tough interview questions.
  • Hiring managers are asking challenging questions that candidates struggle with.
  • The presentation covers the 17 toughest interview questions being asked currently.
  • Tips will be provided for giving perfect answers to each of the 17 difficult questions.
  • Unique top-scoring answers will be given for each of the 17 interview questions.
  • Slides and a full set of 21 great answers can be downloaded instantly.
  • Tips for answering "What makes a good coworker" include being pleasant, positive, supportive, and embracing change.
  • Handling setbacks at work involves a positive attitude, resilience, and quick problem-solving.
  • Calming down an angry customer involves active listening, apologizing, and creating a solution.
  • Regrets about a previous job can be used to demonstrate care for the employer's success and willingness to speak up for improvement.

18:40

Handling Difficult Situations in the Workplace

  • Interview question: Discuss a situation where you worked with a difficult coworker.
  • Tip: Show efforts to build a good relationship instead of involving the manager.
  • Example: Building rapport with a dismissive coworker by finding common interests.
  • Interview question: Describe handling a challenging problem in the absence of a manager.
  • Tip: Make decisions independently when necessary, ensuring the company's benefit.
  • Example: Hiring an online IT contractor to fix a website issue promptly.
  • Interview question: Narrate an experience embracing new processes or technology.
  • Tip: Demonstrate positivity towards change and its importance for the company.
  • Example: Encouraging team members to adapt to new working practices and technology.
  • Interview question: Explain a situation where you failed despite giving your best effort.
  • Tip: Showcase determination and positivity in the face of failure.
  • Example: Failing to train a new team member adequately despite persistent efforts.
  • Interview question: Detail a scenario where you addressed a coworker's misconduct.
  • Tip: Confront inappropriate behavior professionally and encourage reflection.
  • Example: Calmly addressing derogatory comments and guiding the coworker to apologize.
  • Interview question: Share an instance where you made a mistake and rectified it.
  • Tip: Take responsibility for errors, rectify them promptly, and learn from the experience.
  • Example: Apologizing to a customer for sending inaccurate product information and implementing a checklist.
  • Interview question: Explain how you would simplify complex concepts for others.
  • Tip: Tailor explanations to the listener's level, use visuals, and encourage questions.
  • Example: Assessing knowledge levels, using simple language and visuals, and ensuring understanding through quizzes.
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