Utility of the TRIALOG Tool

East London NHS Foundation Trust2 minutes read

Trialog is a new managerial tool for staff supervision in the NHS context, focusing on professional supervision to ensure tasks are completed satisfactorily and promoting discussions on performance, personal development, and task management. The tool, based on Dialogue, captures staff experiences to improve work-life balance and performance, facilitating structured discussions with a solution-focused approach and aiming to shift supervision focus towards staff concerns and satisfaction.

Insights

  • Trialog is a managerial tool designed for staff supervision in the NHS that emphasizes professional supervision over clinical supervision, focusing on performance, personal development, and task management discussions monthly.
  • The tool, based on Dialogue, aims to enhance workplace performance by facilitating structured discussions using a solution-focused approach, training supervisors in conflict resolution and motivational interviewing skills, and shifting the focus towards collaborative problem-solving and staff satisfaction.

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Recent questions

  • What is Trialog?

    A managerial tool for staff supervision in the NHS.

  • How often should professional supervision occur?

    Monthly.

  • What skills should supervisors using Trialog possess?

    Solution-focused approaches, conflict resolution, and motivational interviewing.

  • What are the key features of Trialog?

    Captures staff experiences, facilitates structured discussions, and tracks progress.

  • What are the next steps for Trialog?

    Further testing in various teams, developing professional management supervision training, and creating dashboards for monitoring purposes.

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Summary

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"Trialog: Enhancing Staff Supervision in NHS"

  • Trialog is a new managerial tool developed at East London Andrews Foundation Trust for staff supervision in the NHS context.
  • The tool aims to improve staff supervision by focusing on professional supervision, not clinical supervision, to ensure tasks are carried out to a satisfactory standard.
  • Professional supervision should occur monthly and include discussions on performance, personal development, and task management.
  • The tool, Trialog, is based on a patient-related outcome measure called Dialogue, developed by the Unit for Social and Community Psychiatry.
  • Trialog captures staff experiences across various domains related to work-life balance and workplace performance.
  • The tool facilitates structured discussions during supervision sessions using a solution-focused approach with four steps: understanding, looking forward, considering options, and agreeing on actions.
  • Supervisors using Trialog should undergo training focusing on solution-focused approaches, conflict resolution, and motivational interviewing skills.
  • Trialog aims to shift the focus of supervision sessions from performance management to a collaborative approach addressing staff concerns and satisfaction with work arrangements.
  • The tool allows staff to track progress over time, print out actions from the app, and explore themes behind dissatisfaction ratings.
  • The next steps involve further testing the Trialog tool in various teams, developing professional management supervision training, and creating dashboards for monitoring purposes.
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