This is what makes employees happy at work | The Way We Work, a TED series
TED・2 minutes read
Approximately 1.8 billion working people worldwide are unhappy, impacting organizational performance, revenue, and turnover rates. Trust, respect, fairness, effective listening, and a shared purpose are crucial for fostering employee happiness and creating a positive work environment.
Insights
- Trust, respect, and fairness are fundamental for cultivating employee happiness, as demonstrated by companies like Four Seasons and Salesforce, showcasing the impact of empowering employees and addressing pay disparities.
- Genuine, effective listening, coupled with the willingness to adapt behaviors and attitudes based on feedback, plays a pivotal role in fostering a positive work environment, emphasizing the importance of humility, openness, and shared purpose in connecting with employees.
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Recent questions
How many people worldwide are happy at work?
Approximately 40% of the world's three billion working people are happy at work, leaving around 1.8 billion individuals dissatisfied.
What are the benefits of having content employees?
Organizations with content employees experience three times more revenue growth and outperform the stock market by a factor of three, with half the employee turnover rate of unhappy workplaces.
What fosters employee happiness in successful organizations?
Trust, respect, and fairness are crucial for fostering employee happiness in successful organizations.
What is essential for connecting with employees effectively?
Effective listening is key to connecting with employees, involving humility, openness to new ideas, and genuine consideration of employees' input.
How can organizations create a positive work environment?
Changing behaviors and attitudes based on feedback and a shared purpose is essential for creating a positive work environment.
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Summary
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"Employee Happiness Drives Organizational Success"
- Approximately 40% of the world's three billion working people are happy at work, leaving around 1.8 billion individuals dissatisfied. Organizations with content employees experience three times more revenue growth and outperform the stock market by a factor of three, with half the employee turnover rate of unhappy workplaces.
- Trust and respect are crucial for fostering employee happiness, as seen in successful organizations like Four Seasons, where employees are empowered to make decisions for customer service. Fairness is also vital, exemplified by Salesforce rectifying pay discrepancies between genders in the same job roles.
- Effective listening is key to connecting with employees, with true listening involving humility, openness to new ideas, and genuine consideration of employees' input. Changing behaviors and attitudes based on feedback and a shared purpose is essential for creating a positive work environment.
