Using AI in the workplace: ethical risks and policy responses

Institute for the Future of Work2 minutes read

The presentation discusses the impact of AI on work innovation and productivity, highlighting benefits like increased productivity and worker capabilities alongside risks such as lower employment rates and ethical concerns. Research aims to define principles of trustworthy AI use in the workplace and address issues like discrimination and data protection through existing legislation and policy recommendations.

Insights

  • The OECD project on AI in the workplace emphasizes the importance of trustworthy adoption and ethical use of AI tools to enhance productivity, worker capabilities, and safety while reducing tedious tasks.
  • Current discussions and research around AI in the workplace underscore the critical need for defining principles of trustworthiness, managing risks effectively, and ensuring accountability and transparency in AI use to address concerns related to human rights, discrimination, and data protection.

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Recent questions

  • What are the benefits of AI in the workplace?

    Increased productivity, safety, worker capabilities, and task reduction.

  • What are the risks associated with AI in the workplace?

    Lower employment rates, ethical concerns, dehumanization worries, and data protection.

  • How is trustworthiness defined for ethical AI use?

    Focus on risk management to prevent harm and ensure accountability.

  • How are existing policies addressing AI ethics in the workplace?

    Applying anti-discrimination laws, focusing on transparency and accountability.

  • How are countries regulating AI use in the workplace?

    Developing policies based on risk levels, focusing on data protection and transparency.

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Summary

00:00

AI Impact in Workplace: Findings and Recommendations

  • The presentation focuses on the main findings of a paper on AI in work innovation, productivity, and skills, part of a project by UECD.
  • The project aims to develop evidence and policy recommendations on the impact of AI in the workplace in OECD countries.
  • The research seeks to ensure the trustworthy adoption of AI in the workplace and ethical use of these tools.
  • A survey is being conducted to gather information on AI usage in finance and manufacturing sectors, with results expected in December.
  • While not yet the majority, the use of AI in the workplace is increasing, particularly in human resource functions.
  • Benefits of AI in the workplace include increased productivity, worker capabilities, safety, and reduction of tedious tasks.
  • Risks include automation leading to lower employment rates, ethical concerns, and workers' worries about dehumanization and data protection.
  • The paper aims to define principles of trustworthiness for ethical AI use, focusing on risk management to prevent harm.
  • Risks identified include human rights, transparency, robustness, security, safety, and accountability in AI use.
  • Existing policies, including anti-discrimination laws, are being applied to address AI ethics in the workplace, with a focus on accountability and transparency.

21:32

Regulating AI Use in Workplace Discrimination

  • Discrimination in the workplace due to AI use has led to investigations by the Equal Employment Opportunity Commission, highlighting the challenge of workers being unaware of AI's role in their termination.
  • Existing legislation, such as the GDPR in Europe and Article 22 specifying no fully automated employment decisions, is crucial in addressing ethical concerns related to AI use in the workplace.
  • Companies like HireVue faced complaints from the Electronic Privacy Information Center for biased systems, leading to changes in algorithms to comply with regulations.
  • Various countries, including the US and EU, are developing policies and acts to regulate AI use in the workplace based on risk levels, with a focus on data protection, transparency, and human oversight.
  • State-level proposals, like the Illinois Artificial Intelligence Video Interview Act, require employers to inform candidates about AI systems used in recruitment, aiming to address discrimination gaps in existing legislation.
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