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This customer’s attitude changed the price…

Casey LaDelle・17 minutes read

The backhoe, which only runs in reverse, was successfully loaded onto a truck using a winch line and secured with chains for transport. The operator received praise from an elderly woman, offering her a discounted rate, and safely transported the backhoe to the dealership, demonstrating skill and care in the process.

Insights

  • The backhoe operator faced multiple challenges, including the need for a rollback truck due to a broken-down backhoe that only ran in reverse, a cab too tall for clearance, and a lock that needed releasing for loading onto the truck.
  • The operator's intricate process involved using a winch line to release the lock, securing the backhoe with chains for transport, and executing a detailed procedure to load and unload the backhoe successfully, showcasing skill and problem-solving abilities.

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Recent questions

  • How can a backhoe be loaded onto a truck?

    The backhoe can be loaded onto a truck by releasing the lock holding it up with a winch line, folding the boom back up without hydraulics, securing it with chains, and using a rollback truck for transport.

  • What is used to release the lock holding up the backhoe?

    A winch line is used to release the lock holding up the backhoe, allowing it to be lowered onto the truck for transport.

  • How is the backhoe secured to the truck for transport?

    Chains are used to secure the backhoe to the truck for transport, ensuring it remains stable and safe during transportation.

  • What steps are taken to fold the boom back up without hydraulics?

    To fold the boom back up without hydraulics, the under reach is pulled out of the way, the bed is slid back, and the bed is tilted down with the remote while holding up on the lever for the boom to float back up. Chains are then removed, and the bed is folded down to secure the backhoe.

  • How is the backhoe unloaded from the truck?

    The winch is let out to roll off the back, keeping the backhoe close to the ground. The bed is then tilted back to position the backhoe as far back on the bed as possible before setting it on the ground. The winch is gradually released to slide the bed forward, ensuring the backhoe is secure before driving out from under it.

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Summary

00:00

Backhoe Transported Safely, Operator Receives Praise

  • The backhoe is broken down and needs to be transported using a rollback truck.
  • The backhoe only runs in reverse, making it difficult to load onto the truck.
  • The cab of the backhoe is too tall to clear once on the truck.
  • The lock holding up the backhoe needs to be released to lower it onto the truck.
  • A winch line is used to release the lock and lower the backhoe.
  • Chains are used to secure the backhoe to the truck for transport.
  • The backhoe is successfully loaded onto the truck and secured for transport.
  • The backhoe is transported to the dealership without any issues.
  • The operator receives praise from a 93-year-old woman for his work.
  • The operator offers a discounted rate to the elderly woman for the job.

28:54

Maneuvering a Tow Truck Boom Without Hydraulics

  • To fold the boom back up without hydraulics, the under reach is pulled out of the way, the bed is slid back, and the bed is tilted down with the remote while holding up on the lever for the boom to float back up. Chains are removed, and the bed is folded down to get the hoose stuck into the ground.
  • The winch is let out to roll off the back, keeping the hoe close to the ground, then the bed is tilted back to get the item as far back on the bed as possible before setting it on the ground. The winch is released to slide the bed forward gradually, ensuring the item is secure before driving out from under it.
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