The Secret Power of Hospitality | Paulo De Tarso | TEDxSoho
TEDx Talks・16 minutes read
The speaker's journey in hospitality, from New York to London, emphasizes the value of connection, teamwork, hard work, and kindness, leading to success in the restaurant business. Through experiences with mentors and charity work, he learns the importance of genuine connections, community service, and cherishing moments with loved ones.
Insights
- The speaker's journey in hospitality underscores the transformative power of seizing opportunities, learning from failures, and prioritizing connections and teamwork.
- Through his experiences with mentors, family, and charity work, the speaker emphasizes the values of hard work, dedication, kindness, and community, highlighting the profound impact of genuine connections, service, and prioritizing employees in achieving success.
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Recent questions
What inspired the speaker to pursue hospitality?
The speaker fell in love with hospitality at 15 when invited to open a coffee shop in New York. Despite the shop's failure, he stayed in the city, guided by his grandfather's advice to seize opportunities.
How did the speaker learn about teamwork in hospitality?
Working in a restaurant on Columbus Avenue, the speaker learned the importance of connection and teamwork in hospitality. He excelled in his role, improving his English and understanding the significance of hospitality in life.
Who were some influential mentors in the speaker's journey?
The speaker worked with renowned mentors like Martin Luther King Jr., his mother-in-law, and restaurateur Danny Meyer. They taught him the importance of hard work, dedication, kindness, and prioritizing employees over customers.
What lessons did the speaker learn from his nightclub business venture?
Venturing into the nightclub business in California, the speaker made mistakes but learned valuable lessons. He met his wife, Heidi, embracing unconditional love and stability, leading him to excel in London.
How did the speaker emphasize quality in his restaurant?
Collaborating with chef Daniel Boulud, the speaker opened a successful restaurant, emphasizing quality, value, and exceptional service. This partnership highlighted the importance of prioritizing excellence in the hospitality industry.
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Summary
00:00
Journey from Coffee Shop to Charity Work
- At 15 years old, the speaker fell in love with hospitality when invited to open a coffee shop in New York.
- Despite the coffee shop's failure, the speaker stayed in New York, guided by his grandfather's advice to seize the opportunity.
- He found a job in a restaurant on Columbus Avenue, where he learned the importance of connection and teamwork in hospitality.
- The speaker excelled in his role, improving his English and interacting well with clients, realizing the significance of hospitality in life.
- Moving to California, he ventured into the nightclub business, making mistakes but learning valuable lessons.
- Meeting his wife, Heidi, he embraced unconditional love and stability, leading him to London where he felt empowered to excel in his craft.
- Working with renowned mentors like Martin Luther King Jr., he learned the importance of hard work and dedication in any field.
- Mentored by his mother-in-law and renowned restaurateur Danny Meyer, he understood the essence of kindness and prioritizing employees over customers.
- Collaborating with chef Daniel Boulud, they opened a successful restaurant, emphasizing quality, value, and exceptional service.
- Engaging in charity work in Kenya, the speaker experienced the profound impact of service and community, highlighting the importance of genuine connections and giving back.
15:45
"Community, Kindness, and Gratitude in Life"
- Emphasizes the importance of community, patience, kindness, and passion in life, quoting Maya Angelou about how people remember how you make them feel; stresses the significance of cherishing moments with loved ones, learning from past generations, and being grateful for life's gifts.
