Reading minds through body language | Lynne Franklin | TEDxNaperville
TEDx Talks・10 minutes read
Understanding people's thinking styles through body language is crucial, as identified by Lynne Franklin through the James, Marge, and Marina models. By recognizing visual cues like eye contact for "lookers," downward glances for "listeners," and physical touch for "touchers," individuals can better connect and communicate effectively with others.
Insights
- Understanding body language can reveal three primary thinking styles: "lookers" (visual thinkers), "listeners" (auditory thinkers), and "touchers" (tactile/feeling thinkers).
- Tailoring communication and rapport-building strategies based on these distinct thinking styles can significantly enhance interactions and understanding with individuals, emphasizing the importance of recognizing and adapting to diverse cognitive preferences.
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Recent questions
How can you identify a "looker" through body language?
Look for good posture, stress in shoulders, wrinkles in the forehead, thin lips, and lots of eye contact.
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Summary
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Understanding Three Brain Processing Styles Through Body Language
- Lynne Franklin introduces the concept of understanding how people's brains process information in three different ways, which can be identified through body language.
- She shares a personal anecdote about misinterpreting a client's body language due to not understanding his primary thinking style.
- Franklin introduces the first body language model, James, representing 75% of the population, who are "lookers" that think in pictures and images.
- Details on how to identify a "looker" through body language cues like good posture, stress in shoulders, wrinkles in the forehead, thin lips, and lots of eye contact are provided.
- Instructions on how to build rapport with "lookers" by giving them eye contact and using visual language are given.
- The second body language model, Marge, represents 20% of the population as "listeners" who think in words and sounds.
- Characteristics of a "listener" include looking down and to the left, "telephone posture," mumbling, and pen-clicking behaviors.
- Tips on appealing to "listeners" by avoiding excessive eye contact, using auditory language, and looking away while speaking are shared.
- The final body language model, Marina, represents 5% of the population as "touchers" who think in feelings and tactilely, with cues like readiness to hug, dressing for comfort, full lips, leaning in, and touching during conversation.
