Consumer Protection | One shot | Class 12 | Business studies
Rajat Arora・2 minutes read
Consumer protection under the Consumer Protection Act aims to safeguard against fraud and misleading activities, emphasizing consumer rights, education, and responsibilities to prevent exploitation. The act outlines six fundamental consumer rights and highlights the importance of awareness, genuine complaints, quality consciousness, and keeping records for relief options in case of exploitation.
Insights
- Consumer protection is vital for safeguarding consumers from exploitation, fraud, and misleading activities, ensuring their rights, responsibilities, and remedies are protected.
- The Consumer Protection Act of 2019 outlines six fundamental consumer rights, including safety, information, choice, redress, education, and representation, emphasizing the importance of informed decision-making, redressal for defective products, and consumer education to empower individuals in the marketplace.
Get key ideas from YouTube videos. It’s free
Recent questions
What is the aim of consumer protection?
The aim of consumer protection is to safeguard consumers from fraud and misleading activities, such as false advertising. It seeks to protect consumers from exploitation and ensure their rights are upheld.
Why is consumer protection essential for businesses?
Consumer protection is essential for businesses to maintain long-term interests, use society's resources responsibly, and fulfill social responsibilities. It helps in building trust with consumers, ensuring fair practices, and promoting ethical behavior within the market.
What are the fundamental consumer rights outlined in the Consumer Protection Act of 2019?
The Consumer Protection Act of 2019 outlines six fundamental consumer rights: safety, information, choice, redress, education, and representation. These rights aim to empower consumers, protect their interests, and ensure they are treated fairly in the marketplace.
How can consumers seek relief in case of exploitation?
Consumers can seek relief in case of exploitation through the three R's of consumer relief - repair, replace, refund. These options provide consumers with avenues to address issues with defective products or services and ensure they are compensated appropriately.
What role do consumer organizations play in consumer protection?
Consumer organizations play a crucial role in consumer protection by educating the public about consumer rights, conducting quality tests on products, and providing legal assistance to consumers. They serve as advocates for consumer interests and work towards ensuring fair treatment in the marketplace.
Related videos
Vidhik Shiksha
Protection of women from sexual harassment // The Best lecture // MJ Sir
BYJU'S
Fundamental Rights | Class 7 - Civics | Learn With BYJU'S
Dr Megh Raj
What is misrepresentation in prospectus? What are its consequences and remedies?
Then & Now
Our Consumer Society
TED
How supply chain transparency can help the planet | Markus Mutz