At the Hotel Conversation : Hotel Reservation and Check In
English Speaking Courseγ»2 minutes read
A guest named Ben Abraham makes a reservation at the Shining Hotel in London, providing details for a deluxe room with a balcony, costing $550 per night. The reservation includes breakfast, shuttle service, and an early check-in, with the hotel staff offering recommendations for tourist attractions in the city.
Insights
- The Shining Hotel in London offers a comprehensive reservation package that includes not only the room but also additional services like breakfast, shuttle service, and access to facilities, enhancing the guest experience and providing added value.
- The hotel staff at the Shining Hotel actively engages with guests, providing personalized recommendations for local attractions and amenities, showcasing a commitment to customer service and ensuring a memorable stay for visitors like Ben Abraham.
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Recent questions
What are the amenities included in the deluxe room reservation?
The deluxe room reservation includes a full continental buffet breakfast, free airport shuttle service, and access to the hotel's facilities like the pool and gym.
What is the price per night for the deluxe room with a balcony?
The price per night for the deluxe room with a balcony is $550.
What time is the early check-in offered to guests?
The early check-in is offered at 11 am on the day of arrival without any additional charge.
What additional services are available in room 413?
Room 413 offers additional services, and the hotel staff recommends visiting Buckingham Palace Garden and the Tower of London, offering a booklet with information on various attractions in the city.
What information is required for making a reservation at the Shining Hotel?
To make a reservation at the Shining Hotel, guests need to provide their full name, phone number, credit card details, and email for the reservation.
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Summary
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"London Hotel Weekend Getaway for Ben"
- A guest calls the Shining Hotel in London to make a reservation for the upcoming weekend, specifying a stay from Friday the 13th to Sunday the 15th of May for himself and his girlfriend in a deluxe room with a balcony, priced at $550 per night.
- The reservation includes a full continental buffet breakfast, free airport shuttle service, and access to the hotel's facilities like the pool and gym. The guest is also offered an early check-in at 11 am on the day of arrival without any additional charge.
- The guest provides his full name as Ben Abraham, his phone number, credit card details, and email for the reservation. The hotel confirms the booking for three days and assures an email with detailed information will be sent.
- Upon arrival, the guest, Ben Abraham, is directed to room 413, provided with a key, and informed about additional services available in the room. The hotel staff recommends visiting Buckingham Palace Garden and the Tower of London, offering a booklet with information on various attractions in the city.
